Use this town hall Q&A moderation checklist to collect audience questions, approve submissions, pin active questions, and protect the public screen.
What should a town hall Q&A moderation checklist cover?
A town hall Q&A moderation checklist defines who moderates, whether questions are anonymous, how duplicates and sensitive questions are handled, and what appears on the public display before, during, and after the event.
What should the public screen show during Q&A?
Keep the public display on approved or pinned questions only. The pending moderation queue belongs on the moderator device so the room never sees spam, duplicates, or questions the host is not ready to answer.
Key details
Assign one moderator owner who controls approval, rejection, pinning, and answered states.
Decide whether questions are anonymous before you share the submit link.
Keep the public display on approved or pinned questions, never the raw moderation queue.
Review the unanswered queue after the event and route follow-ups into clear buckets.
Common questions
Should town hall questions be moderated?
Yes. Moderation keeps the public screen focused and prevents duplicates, unclear wording, spam, or inappropriate questions from interrupting the session.
Do attendees need an account to submit questions?
No. In Questro Q&A, attendees can scan a QR code or open a submit link from their browser.
What should a moderator do with duplicate questions?
Approve the clearest version, reject duplicates, and use upvotes to show how many people care about the topic.